Last updated: 11 September 2026
Bi-G Accounting Bookkeeping and Consultancy Limited is the controller of personal information provided through enquiries, feedback and careers applications on this website. Our registered company number is 016239194 and our contact address is 10 The Knoll, Hereford HR1 1RU.
Information we use
When you contact us, we may receive your name, company, email address, telephone number, enquiry details and feedback. If you apply for an opportunity, we may also receive your CV, employment history, qualifications, skills and any other information you include in your application. Please do not include sensitive personal information unless we have specifically asked for it.
Why we use it
We use enquiry information to respond to you, discuss requested services, provide quotations and take steps towards a contract. We use feedback to improve our services and, only where you give permission, may contact you about quoting it in our marketing. We use careers information to assess your suitability for current or future opportunities and to contact you about your application.
How it is collected and shared
Forms are securely passed through our form-delivery provider so the message can reach our business email accounts. We only share personal information where necessary with service providers, professional advisers, regulators or authorities, or where the law requires it. We do not sell personal information.
How long we keep it
We keep enquiries and feedback only for as long as reasonably necessary for the purposes described above. Unless you ask us to remove it sooner, we may retain careers applications for up to 12 months so we can consider applicants for suitable opportunities. Client, accounting and compliance records may be retained for longer where required by law, regulation or professional obligations.
Your rights
Depending on the circumstances, you may have rights to access, correct or erase your information, restrict or object to its use, and receive a portable copy. You may also complain about how we use your information.
Contact us at mark@bigabc.co.uk or libby@bigabc.co.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk.